WhatsApp management tools for business
Grow your business through personalized customer conversations at scale across networks like Facebook, Instagram and WhatsApp—all from one platform.Start your free trial
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Offer superior 1-to-1 customer experiences with WhatsApp messaging
Respond faster to messages that need the most attention with the help of automation, collaboration and analytics tools in a centralized platform.
Unify all your channels
Scale your efforts for faster responses by seeing and responding to WhatsApp messages in the same inbox as your other social and messaging networks.
Speed up responses
Automate repetetive tasks to free up your team for more thoughtful work. Prioritize and sort messages based on specific keywords, phrases and more.
Improve team collaboration
Add organization tools to make responding and managing messages more efficient. Assign tasks, prevent redundancies, start conversations, approve content and more—as a team.
Create genuine connections at scale
While customers expect fast responses, 61% also expect more personalized experiences. Get the information you need to deliver meaningful interactions across WhatsApp and other messaging channels.
Tailor your responses with helpful context
Send proactive messages and personalize responses using conversation visibility across social, CRM and helpdesk tools.
Recommend products and services
Add a personal touch to the customer journey by making suggestions based on their previous chat and order history.
Find opportunities to improve your care
Evaluate the quality of your responses and make strategic adjustments using pre-built WhatsApp analytics reports.
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Sprout is a leading social media management platform that provides world-class engagement, publishing, analytics and collaboration tools for teams of all sizes.